G-suite adoption Case Study: Leading Logistics Service Provider Company


Background:

  • Founded in 1989.

  • Located in India.

  • This company is a new age and innovative International logistics service provider with an efficient network of own offices at all key locations in India and having presence in US East Coast and Mauritius.

Challenges:

  • The company was using a Windows based in-house Post master server which was maintained by their in house IT team.

  • They were facing a lot of mail delivery issues like delays and failures.

  • Being a logistics service provider, reliable mail communication system was of paramount importance.

  • With offices all over india and overseas, they were looking for a cloud based email solution for better accessibility from any location any device.

Solution:

  • After evaluating most of the popular cloud based email solution, the company decided to deploy G suite for their organisation.

  • As majority of the employees were already using Gmail as their email provider, changing their work email to G Suite took lot less training and resistance.

  • Some of the users kept using Outlook as they were more familiar to it using GSSME

  • It took a month to migrate old emails and to on-board all their employees to G Suite.

Benefits:

  • Employees were surprised to see the decrease in the time, it took for the mails to reach the intended recipients without any glitches.

  • Evonence provided comprehensive G Suite user training to increase user adoption of features like Drive, Hangouts and Sites which in turn reduced their dependency on emails.

  • All of their mobile sales-force were able to use their own mobile devices to access their emails on the go.

  • The dependency on third party tools for videoconferencing and Document storage was reduced to large extent.