Evonence Team offers best support services to our customers. Our Support Experts are certified and highly experienced in dealing with technical support enquiries.
Our support services adapt to you the client and can range from telephone and email support to a fully managed G Suite service offering.
For organisations who need that extra level of customer engagement,Evonence offers Customer Success Services (CSS) for G Suite. CSS provides enterprise customers with proactive communication (including access to G Suite’s Enterprise Connect Portal, advanced road map presentations and access to Trusted Tester Program), advice and consultancy (including best practices, change management assistance, regular operational meetings, and apps usage guidance), and enhanced technical support (24/7 availability, case prioritisation, faster response times, and direct access to experts).
This service covers admin console management, technical support enquiries and managing starters, movers and leavers within your business.