Google Voice by G Suite

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With Google Voice, you get a phone number for calls, text messages, and voicemail. You can use this number to dial domestically and internationally using your web browser and mobile devices.

What you can do with Voice

  • Easily call people in your contacts and organization directly

  • Text using your new number from any device

  • Save time by reading your voicemail in your email inbox

  • Get protected from spam calls, block unwanted callers, and screen calls before answering

To offer these services, Voice saves and processes your call, text, and voicemail information.

Cost and availability

Calls are billed centrally to your organization when you use the Voice number assigned by your administrator.

For Voice for G Suite accounts managed by your work or school, text messaging is available only in the U.S.

Your organization migrates existing accounts

If you already have a Voice number associated with your work account, your Google administrator migrates your number to a managed account. You're notified by email when the migration completes. After migration, you can continue to manage your Voice settings in the mobile app or at voice.google.com.

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Keep in touch, everywhere

Voice makes work calls less work. Make and receive phone calls using a work number on any device, anywhere. Start communicating more effectively.

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Simple

Voice can be customized to fit your day-to-day workflow. Number assignment, porting, and billing are neatly consolidated in the familiar G Suite Admin console.

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Smart

Google's powerful AI filters spam calls, transcribes voicemail automatically, and lets you configure your PBX. Integrations with Hangouts Meet and Calendar keep the focus on what's important.

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Scalable

Voice can be deployed instantly — and globally — from anywhere, with less administrative work.

Easy for users

Built for G Suite, Voice has a familiar look and user-friendly feel that fits seamlessly into their workflow.

Easier for IT

Make it simple for your IT team to stay on top of everything with Voice, an integral part of the G Suite family.

Smart for business

Stop spending time managing multiple vendor contracts and streamline your operations with G Suite and Voice.

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Google Chrome Enterprise

The workforce has evolved; introducing the Cloud Worker.

The world of enterprise technology is constantly evolving, propelling cultural and technological change in organizations of all shapes and sizes. SaaS adoption is a prime example of this trend: Over the past two years, the median number of apps across enterprise customers has grown 24% from 2015 to 2017 (OKTA, 2018). 

This rise in SaaS adoption has brought with it a new breed of worker – the Cloud Worker – free from the constraints of a physical device, these workers operate in a world where their workspace is in the cloud and can be accessed anywhere, on any device: Cloud Workers spend on average 4.6 hours of work time in a web browser (Forrester, 2018).

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Efficiency. Connectivity. Speed. Reliability. Security. Undisrupted access.

These are what workers experience via interaction with technology in their personal lives and subsequently, expect from their enterprise tools and applications. 

This is all to say that this shift is already happening. 1 in 4 employees are already Cloud Workers (Forrester, 2018) - operating beyond a structured routine, spending significant time on-the-go, using shared devices to access information, and working in diverse, global teams. 

Legacy endpoints simply can’t support, and more importantly secure, these new ways of working; organizations need cloud-native endpoints. IT admins need comprehensive, cloud-based solutions that help them meet evolving demands faster.


EMPOWERING CLOUD WORKERS TO DRIVE PRODUCTIVITY KEY TO BUSINESS SUCCESS

Given user experience directly impacts the levels of engagement and productivity within an organization, ITDMs have no choice, but to embrace and empower this new generation of cloud-based workers in a bid to remain competitive. 

NEED TO DELIVER SECURE & CONSISTENT ACCESS ACROSS MOBILE, SAAS AND LEGACY APPS, AT SCALE 

IT is under ever increasing pressure to support a wider range of devices and platforms and to keep configurations up to date with the latest releases. This demand increases IT overheads and also the potential points of failure as multiple management tools are often needed (including integration between the MDMs and back-end systems) with multiple service-level agreements/product update cycles. 

CLOUD-FIRST SECURITY SOLUTIONS REQUIRED TO MEET EVOLVING DEMANDS

A high degree of intervention is currently needed by IT professionals to ensure virus updates, software updates, OS patches, and data backup. Meanwhile, across the C-level, there is a push for compliance and regulation, with all executives demanding more stringent encryption and data loss prevention controls on all endpoint devices.

Although the prioritization of needs varies slightly depending on each individual IT stakeholder/role, clear need states resonate across all target groups: security, productivity, control, scalability, and quantifiable results, alongside unavoidable need to satisfy and empower the Cloud Worker if they are to maximize business results.  

Your workforce no longer needs to be limited by the computing power of their traditional laptops and PCs. Chrome OS gives cloud workers the ability to harness the agility and flexibility of cloud-based tools and services, with reduced risk. Employees can freely and securely access the critical data, apps, and cloud services they need to make decisions, regardless of device or location. A frictionless experience where workers can start fast, collaborate and stay focused with no interruptions. Equally, IT administrators can provide flexibility to their workers and lower TCO for the business all while maintaining visibility and granular control.  

Key benefits for your business

  1. Comprehensive, built-in security coverage allows IT administrators to easily provision, monitor and lock down all devices 

    1. Multi-layered security including verified boot, per-user encryption, off-machine file storage, tab & user sandboxing, site isolation, and ephemeral mode

    2. AI-driven threat detection via safe browsing and Google Play Protect

    3. Regular, controlled updates run seamlessly in the background every few weeks

  2. Extensive management options enabled with Chrome Enterprise license; Enforce policies across a wide range of criteria to control which types of websites, apps and extensions can be accessed by users

    1. Centrally manage and adjust 200+ user and device policies 

    2. Flexible EMM and identity options including Microsoft Active Directory

    3. Ability to enable ‘Grab n Go’ 

    4. 24/7 support

  3. Deploying Chromebooks in the enterprise can provide total annual savings per device of $482 (ESG, 2018), for economic benefit year on year

    1. Reduced acquisition costs, including hardware and software

    2. Reduced operational costs, including deployment, administration, support, maintenance, and power

    3. Improved business uptime, including less data risk, increased user productivity, and less downtime 

Secure by design

“As cyber-criminals continue to outsmart security efforts, it’s more important than ever to safeguard your enterprise end-to-end. Secure by design, Chrome OS keeps your customer and business data safe across every endpoint. Mitigate costly breaches and potential for human error with multi-layered protection, such as firmware integration, centralized management, and AI-driven threat detection. With Chrome OS, regular controlled updates will also ensure that your enterprise is up to date with the most advanced security features.”

Granular control

“Enable comprehensive oversight with granular policy controls under the Chrome Enterprise license. With over 200 user and device policies, Chrome OS centralizes management while maintaining data privacy and compliance. Provision and monitor your devices efficiently by adjusting user permissions and preventing unauthorized access. With these systems in place, as well as flexible EMM and IDP options, your enterprise is free to expand at scale within a controlled environment.”

Smart investment

“Support your enterprise as it evolves. Simplified and centralized management results in annual savings of $482 per device, while automatic updates increase your employee’s productivity by eliminating the wait. Without the distractions created by local platforms, users can get more out of their day and improve their performance. By targeting the total cost of ownership through reduced IT overheads and upgrade downtime, Chrome OS simply gets better over time.”

White Glove Prep Enrollment Service 

The white glove prep process is designed to allow a “zero IT touch” deployment of Chrome devices. The benefit of allowing a Evonence to perform white glove prep is that your Chromebooks arrive ready to use. Users are able to unbox their own Chrome device or remove the Chrome device from the computer cart and are able to be productive without any setup. Of course, the Chrome devices, like an end-user computing device, do require some setup to associate the Chrome device to the right management policies in the Admin console. This service is provided by Evonence.

The actual steps followed by the white glove prep service may include:

  • Updating Chrome OS version

  • Enrolling into Chrome OS management

  • Validation of policies, including preconfigured Wi-Fi networks

  • Asset tagging

  • Bundling of peripherals

Please contact your Evonence for further details.

Google Cloud Identity

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It’s pretty amazing to see how the generation of today have vastly different expectations from what I had growing up. Technology has come a long way in the last 20 years. There was a time when my computer at work was better than what I had at home and when my internet connectivity at work was better than what I had at home and I would just access my data within the security boundary defined by my workplace because I knew no better.

Today’s generation on the contrary, expects more flexibility, they want access to data from any device and from anywhere. The workplace as we know it, is undergoing a massive transformation to support their needs and you as IT decision makers are at the forefront of creating a secure, connected and collaborative workplace where identity and access management is front and center of it all.

We are living in a perimeter-less or an edgeless world. The enterprise secure perimeter is no longer the front door of your office, it is dispersed and elastic, wrapped around each user and device. Those users are not just your employees - but also your vendors, partners, contractors, and customers, all who require different access to different information / applications, from different places on different devices. 

Clearly, a different approach to identity security is needed.  Existing approaches to identity and access management are complex and time-consuming. They were built for the on-premise world; they are not optimized for today’s cloud-first world.

With  more users requesting access on more devices than ever before,  IT teams struggle to manage a complex network of applications, devices, and user accounts. Shadow IT is a huge challenge and also an opportunity!

Google has been a pioneer of the BeyondCorp enterprise security model.  It started as an internal Google initiative in 2011 to enable every employee to work from untrusted networks without the use of a traditional VPN. BeyondCorp shifts access controls from the network perimeter to individual users and devices, thereby allowing employees to work more securely from any location.  This transforms work into a truly edgeless world.

Cloud Identity helps bring the BeyondCorp security model to our enterprises. It provides organizations with a single pane of glass for visibility and unified administration of people, application, and devices.

Cloud Identity has been the engine powering G Suite and GCP for years and has been battle tested. It is used by hundreds of thousands of customers to manage millions of users and devices and is NOW offered STANDALONE.

Cloud Identity is designed around the core pillars of being simple, secure and smart.   People , Devices Applications, Directory and extensible APIs are first class citizens managed within a unified administration UI.

People, device and the context is now the new security perimeter. Policies are defined and enforced to control data access based on the user’s identity and the context of the request. Cloud Identity enables and accelerates the use of cloud-centric application models , but offers capabilities to meet organizations where they are with their on-premise IAM systems and apps. 

Google protects all Cloud Identity accounts against account compromise or hijacking through the use of ML data from over 8 services with 1B+ 30DA users.  

Cloud Identity offers multiple options to protect user accounts using strong authentication which we call 2-Step Verification, including push notifications, one-time-passwords (OTPs) from a mobile app, via SMS, or voice call and Password alerts. We’ve long advocated the use of Security Keys as the strongest, most phishing-resistant authentication factor for high-value users.

Cloud Identity is central to creating a digital workspace in an organization

It enables the BeyondCorp vision for your organization so that your users can live and be productive securely in a perimeterless world.

It provides account security with MFA and security keys

It enables hybrid identity and meets organizations where they are in their cloud journey with the help of secure LDAP and directory sync tools like Google cloud directory sync,

It enables identity for all people with Cloud identity for customers and partners

It is innovative and forward-looking with ML and  context-aware access functionality

File server to Google Drive Migration

If you're working to replace your file server with Google Drive, Google incentivizes managed partners like Evonence to help organizations of all shapes and sizes. Regardless if you're interested in a do-it-yourself approach or would like hands-on assistance, we're very happy to contribute.

There are dozens of reasons people want to migrate their file servers to Google Drive. Ease of access, regardless of location is one of the most frequently referenced business needs. Impending and inevitable server upgrades are another. We've been excited to hear improved collaboration being mentioned much more frequently! 

How will I know everything migrated? 

Great question and extremely important in most instances. Well, we'll provide extremely detailed error reporting down to the exact path of the item having issues. Error reports are visible right within the migration service for a quick review and as .csv files for more detailed analysis and troubleshooting. 

Once we have our .csv file we can quickly use Google Sheets 'Split' function and filter view to review our impacted directory locations. You'll find errors are typically clustered together in common directories. Errors may be related to permissions issues, files that are in use, corrupted files, transient temporary files, or other issues. There's a range of options for addressing errors from rerunning migrations, to moving files to new directories, or disregarding corrupt content and temporary files. 

What about after we migrate the file server to Google Drive? 

You'll transition your employees to Google Drive and remove their mapped drive access in most cases. This avoids the confusion of people seeing very similar content in two distinct locations. We want everyone working in the same place for obvious reasons! After the migration, your unlimited storage provided by Google Drive has another benefit. The Drive 'Backup and Sync' application is compatible with Windows Server. We can leverage Backup and Sync to target the file share for backup. This will backup to a dedicated area of Google Drive under 'Computers'. It's never a bad idea to have multiple copies. It should be noted that this is effectively a stale, point-in-time backup from the point before the transition to Drive File Stream as a replacement for your Windows file share