Google Voice

Google Voice is a cloud-based phone system that allows businesses to make and receive calls, send and receive text messages, and access voicemail from any device. It is available as an add-on to Google Workspace, and it integrates seamlessly with other Google Workspace products, such as Gmail, Calendar, and Meet.

With Google Voice, businesses can:

Improve productivity: Employees can use Google Voice to make and receive calls from their computers, smartphones, or tablets, and they can access voicemail from any device. This makes it easy for employees to stay connected with customers and colleagues, even when they're on the go.

Reduce costs: Google Voice eliminates the need for traditional landlines and VoIP systems, which can save businesses a significant amount of money. Businesses can also save money on long-distance calls and international calls.

Improve customer service: Google Voice can help businesses improve customer service by providing a more personalized and responsive experience. Employees can use Google Voice to answer customer calls and messages quickly and efficiently, and they can also use Google Voice to transfer calls to other employees or departments.

Smart features of Google Voice:

Work from anywhere

Google Voice is a cloud-based phone system, which means that you can use it to make and receive calls from anywhere in the world as long as you have an internet connection. This is great for businesses that have remote employees or that need to be able to communicate with customers or clients who are located in different time zones.

Smart

Google Voice uses artificial intelligence to provide a number of smart features, such as:

• Spam blocking: Google Voice can automatically block spam calls and texts, so you don't have to deal with them.

• Voicemail transcription: Google Voice can transcribe your voicemails into text, so you can read them instead of listening to them.

• Call forwarding: You can forward your Google Voice calls to any other phone number, so you can always be reachable.

Simple

Google Voice is very easy to use. The interface is straightforward and intuitive, and there are plenty of tutorials and help articles available if you need assistance. You can also use Google Voice with your existing phone number, so you don't have to change your contact information.

Scalable

Google Voice can easily be scaled to meet the needs of businesses of any size. Whether you have a small team of employees or a large enterprise, Google Voice can provide you with the features and flexibility you need.

These are just a few of the many features that make Google Voice a powerful and versatile tool. If you're looking for a cloud-based phone system that is easy to use, secure, and packed with features, then Google Voice is a great option.

Steps to migrate to Google Voice for Google Workspace

1. Sign up for Google Workspace: If you don't already have Google Workspace, you'll need to sign up for a subscription.

2. Add Google Voice to Google Workspace: Once you have Google Workspace, you can add Google Voice as an add-on.

3. Assign Google Voice licenses to users: You'll need to assign Google Voice licenses to the users who need them.

4. Assign Google Voice numbers to users: You can assign Google Voice numbers to users so that they can make and receive calls.

5. Configure Google Voice settings: You can configure Google Voice settings, such as call forwarding and voicemail transcription.

Choose the right business Google Voice plan for you.

* To add more than 50 users in Google Voice Standard and Google Voice Premier plans, you need to increase the number of licenses, which requires an upfront payment. You can then assign Voice licenses to users.

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